FAQ

Yes. Customers must create or sign in to an ECR4Kids account to earn and redeem rewards.

No! Existing ECR4Kids account holders are already eligible to participate. Simply sign in before checkout to start earning rewards.

You automatically earn 5% back in rewards on eligible purchases.

Rewards are issued after your purchase and can be used on future orders within 180 days.

If an order is canceled or items are returned, your rewards balance will be adjusted to reflect the final purchase amount.

Rewards expire 180 days after they are issued.

If an order is refunded or partially refunded, the rewards earned from the returned items will be deducted from your rewards balance.

No, shipping charges, taxes, and gift cards are excluded from reward calculations.